Beginning Jan.
12, 2013, U.S. Citizenship and Immigration Services (USCIS) National Customer
Service Center (NCSC) will expand its live, toll-free telephone assistance
service to include Saturday hours. Customer service representatives at the
USCIS NCSC will now take calls Monday through Friday from 8 a.m. to 8 p.m., and
Saturdays from 9 a.m. to 5 p.m., local time.
Customers will
be able to call the USCIS toll-free number on Saturdays to receive nationwide
assistance for immigration services and benefits offered by USCIS. Our
customer service representatives can answer routine questions on a wide variety
of topics related to immigration services and benefits, including ordering
forms, processing times, and information on local offices and civil
surgeons. For individuals seeking answers to more complex issues
regarding their case, USCIS recommends calling the NCSC Monday through Friday
for access to Immigration Services Officers. Individuals calling the NCSC
can access information through a menu of automated options 24 hours a day, 7
days a week.
Contact the USCIS national toll-free customer service line by dialing 1-800-375-5283.
Contact the USCIS national toll-free customer service line by dialing 1-800-375-5283.
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